CN
Core Technical Services
• Gear problem diagnosis and resolution (analyzing and diagnosing customers' gear processing issues and providing solutions).
• Custom gear development and trial production (conducting gear design and development on behalf of customers, as well as trial production and sampling).
• On-site technical support for end customers (providing technical services and communication at the sites of customers' clients).
• Gear processing technology training (training for customers' machine tool maintenance engineers, gear process engineers, and machine tool operation and adjustment technicians).
• Long-term quality assurance (Customized Quality Assurance Service).
Spare Parts and Maintenanc
Emergency Channel For Core Components
spare parts delivered by air to reduce customer waiting time
Spare Parts Sharing Platform
cross-border allocation of idle parts from certified customers
Old Parts Regeneration Service
remanufacturing of old parts to reduce customers' inventory costs
Global Service Centers
Technical document knowledge base
multilingual technical document knowledge base, allowing customers to instantly access relevant equipment information
Remote video service
video consultations with Chinese/English-speaking engineers for real-time diagnosis of customer issues, with 70% of problems solvable via phone or video
Localized technical services
customers can inquire about local agents or certified service companies for language support and basic maintenance
Joint technical training
disseminating standards to agents or certified service companies to achieve global standardized service policies
Machine Tool Full-Life Cycle Guarantee
Accuracy Guarantee Agreement
annual inspection + laser calibration to maintain customers' production accuracy
Old Machine Upgrade Evaluation
CNC transformation solutions to extend the service life of machine tools
Process Optimization Consulting
assisting customers in designing new process plans based on their existing processes and needs
Click 'Chat with Us' to immediately receive support from engineers. Or write to us via email to receive a complete set of digital precision machining technology services for gears within 24 hours.
write to us via email to receive a complete set of digital precision machining technology services for gears within 24 hours.
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